TERMS OF DELIVERY

Delivery

Delivery to Sofia

Free delivery for orders over BGN 150. For an order worth less than BGN 149.99, delivery is BGN 9.50

At the time of submitting a request, you can request that the products be placed in an additional special refrigerated package (Thermo box), which will ensure the necessary temperature regime, if you are not able to store them immediately in a refrigerator/freezer. It is paid extra. (Price from BGN 9.00)

Deliveries on the territory of the city of Sofia are made within the specified time, from Monday to Friday. A request made between 8:00 a.m. and 3:00 p.m. is delivered the next day. They are carried out according to the courier's daily route, which does not allow for a fixed or preferred delivery time .

Before the shipment is handed over to the courier, our operator contacts you by phone to notify you of the shipment and the amount due, and for you to confirm the acceptance of the order . In the event that we are unable to establish a contact on the phone number you provided, the shipment is postponed to the next possible working day

Delivery to the country

Orders are delivered via logistic Econt company , and the delivery days are determined according to the schedule of the courier for servicing the relevant town.

Deliveries are delivered to your specified exact address, without the possibility of "on demand" at a courier's office .

Shipments are prepared and handed over to the logistics company the evening before the possible delivery day. Meat products must be packed in a thermally insulated box , which ensures the temperature regime during the trip, and the value is added to the request. If necessary (according to the volume of the order), more than one refrigerated package is charged. The quantity of products placed in the refrigerator box must be a minimum of 2 kg .

Domestic orders received by 2:00 p.m. on a business day , are processed and handed over to the logistics company on the same day and accordingly delivered the next day, if your locality is served then on schedule. Orders received after this time are processed and forwarded for shipment on the next possible business day, again subject to service schedules.

Before the shipment is handed over to the courier, our operator contacts you by phone to notify you of the shipment and the amount due, and for you to confirm the acceptance of the order . In the event that we are unable to establish a contact on the telephone number you provided, the shipment is postponed to the next possible working day.